Traingate is the popular name given to a 2016 disputed incident between Jeremy Corbyn, leader of the British Labour Party, and the train operating company Virgin Trains East Coast (VTEC) and its minority shareholder Richard Branson.
During August 2016, a video was released of Corbyn sitting on the floor of a VTEC train while campaigning during a leadership challenge by Owen Smith. Corbyn said the train was "ram-packed" and used this to support his policy to reverse the 1990s privatisation of the railways of Great Britain, which created private operators such as VTEC.
Controversy developed when Virgin released CCTV images a week later appearing to show Corbyn walking past available seats, leading to accusations that the incident had been staged for political gain, which Corbyn denied, saying, "Yes, I did walk through the train. Yes, I did look for two empty seats together so I could sit down with my wife, to talk to her. That wasn't possible so I went to the end of the train." Reactions were mixed, with commentators finding both support and damage for all sides involved.
Analysis of the CCTV footage was later done by a media outlet paid by the reelection bid of Jeremy Corbyn in the then-Labour leadership contest. This showed that the unreserved seats in some of the images were occupied and that other passengers also sat in the vestibules.
Background The railways of Great Britain were privatised in the 1990s, passing ownership and operation of trains and track to private companies (although the track was later taken back into public control through Network Rail). Passenger trains continue to be operated by a number of private companies, awarded through a system of franchising. As a result of increased demand on an ageing network largely built in the Victorian era, train overcrowding has become a significant issue and a source of public discontent.
Virgin Trains East Coast, a joint venture between Stagecoach Group (90%) and Virgin Group (10%), commenced operating the East Coast franchise in April 2015 after a period of public operation following renationalisation in November 2009 after National Express East Coast defaulted on the previous franchise. As it is one of the more profitable routes, in return for the right to operate the franchise for eight years from 2015, VTEC has committed to pay the government a £3.3 billion premium over eight years, and invest £140 million in improvements.
Jeremy Corbyn became leader of the Labour Party in September 2015. Renationalisation had been one of Corbyn's key pledges during his 2015 leadership election and upon its formal adoption at the subsequent Labour Party Conference, Corbyn told the audience, "We will be running our railways in the interests of passengers and taxpayers." According to The Guardian, its adoption as official party policy had been a significant boost for Corbyn, who had suffered a series of setbacks over the European Union and the renewal of the Trident nuclear deterrent. It stated Corbyn believed this showed that policies which had once been dismissed as leftwing, could be "hugely popular among mainstream voters". The specific policy called for a rolling program of renationalisation, with franchises taken back into public control as and when they reached the end of the term, leading to the prediction of a third of passenger franchises being publicly owned by the end of Corbyn's first full term, if he had won the general election which was at the time scheduled to be held in 2020, but was later brought forward to 2017.
Evolution Corbyn video On 11 August 2016, Corbyn boarded the 11:00 VTEC service from London King's Cross to Newcastle, travelling to a leadership hustings event with Owen Smith in Gateshead. He was accompanied by a team that included his aide Emma Rees and his wife. At 11:30, Corbyn was filmed sitting on the floor of the train at the end of a carriage by a Corbyn supporting freelance filmmaker who was working with Corbyn, and volunteers for his campaign.
The story was originally submitted to BuzzFeed News, who rejected the article as its author had "attached a load of conditions around the words and he wanted it written his way", according to BuzzFeed UK editor-in-chief Janine Gibson. On 16 August, a 26-second clip of the footage with Corbyn delivering a monologue to camera was made public, appearing in a story for the online edition of The Guardian originally headlined "Corbyn joins seatless commuters on floor for three-hour train journey". In the monologue, Corbyn described the train as "ram-packed" and said that many passengers face the same problem "every day". He used the opportunity to call for more trains and to make the case for public ownership of the railways. Later, he said: "Is it fair that I should upgrade my ticket whilst others who might not be able to afford such a luxury should have to sit on the floor?" Subsequently, The Guardian acknowledged that the text originally submitted to the paper had been clear that Corbyn had later taken a seat, but that this detail had been removed in the editing process prior to publication. The headline on the piece was corrected accordingly, over a month later.
Virgin Trains response
On 23 August 2016, Virgin Trains East Coast (VTEC) released a statement and CCTV footage from the train, which it said showed Corbyn walking past empty, unreserved seats in coach H prior to him being filmed on the floor, and then, with the assistance of the train crew, walking back to take a seat in Coach H, around 45 minutes into the journey. It also stated there were additional empty seats on the train, which appeared to have been reserved but not taken, and so therefore could have been used by Corbyn. Passengers are allowed to sit in reserved seats as soon as it becomes obvious they have not been taken up, and train conductors will tell passengers on a busy train to do this. The statement also thanked Corbyn for praising their staff, and highlighting the need for new trains, explaining "that's why we're introducing a brand new fleet of 65 Azuma trains from 2018." It also said the company would be delighted to work with ministers if they proposed changing the rather "blunt instrument" of fares regulation so that it allowed the operator more freedom to effectively manage demand during exceptionally busy periods, such as sporting events. The same day minority VTEC shareholder Richard Branson also tweeted an image of and link to the CCTV footage, with the message "Mr Corbyn & team walked past empty unreserved seats then filmed claim train was ‘ram-packed".
With Corbyn's account of events now being questioned, the incident began to be referred to as "Traingate" by media in the UK and abroad.
Subsequent responses from Virgin saw the company highlight its ongoing financial relationship with the Labour Party, offering deals to their annual party conference, and welcoming Corbyn on their service to Glasgow on 25 August (having reserved a seat this time). In response to media speculation that Virgin's response was timed to overshadow their long-term rival British Airways' flight returning Team GB from the Rio Olympics, sources at the company stated the delay was down to the need to review footage and establish a timeline of events.
Explaining VTEC's decision to respond to Corbyn's accusations with CCTV footage, Branson stated on 3 September that the company had known from its IT system that there were "something like a hundred and forty empty seats on the train".
Corbyn response On 23 August, in response to VTEC's statement, Corbyn's office released a statement that Corbyn had been unable to find an unreserved seat, and had sat in the corridor with other passengers who were also "unable to find a seat". It added that it was only after a family received an upgrade to First Class, that Corbyn and his team were offered those vacated seats by a member of train staff. It also reasserted the claim that Corbyn's policy of bringing the trains back into public ownership was so popular was precisely because passengers across Britain will have been in similar situations on overcrowded, expensive, trains. Corbyn's aide Emma Rees also stated that what the CCTV did not necessarily show was that seats were being reserved by luggage or small children. The original filmmaker of Corbyn on the floor also claimed some of the empty seats appeared to be occupied due to the presence of bags and coats in contrast to the claims by Corbyn's aide.
On 24 August, when questioned about the incident at a press conference, Corbyn told reporters he was there to talk about his National Health Service policies, but then replied to the questioning saying, "I am very pleased that Richard Branson has been able to break off from his holiday to take this issue seriously and with the importance it obviously deserves. I hope he is very well aware of our policy, which is that train operating companies should become part of the public realm, not the private sector." He explained that "Yes, I did walk through the train. Yes, I did look for two empty seats together so I could sit down with my wife, to talk to her. That wasn't possible so I went to the end of the train.", adding that at first the train manager had offered to upgrade him to First Class, before allocating him some seats which he was able to take after 42 minutes.
Corbyn's campaign manager and TSSA union officer Samuel Tarry dismissed the row as a "spat", but asserted that VTEC's response showed that the establishment were "absolutely terrified" of Corbyn's "not particularly radical plans to renationalise". Tarry also stated in a radio interview that "The bigger story is that a tax exile of more than 10 years decides to lay into [Jeremy Corbyn] on social media in a very public way. Richard Branson is literally laughing all the way to the bank at the British taxpayers' expense. In the last year this chap has made some £53 million directly from the taxpayer."
Data Protection inquiry In August 2016, the Information Commissioner's Office said that it would look into the release of CCTV footage on data protection grounds. A spokesperson said "All organisations have an obligation to comply with the Data Protection Act and must have legitimate grounds for processing the personal data they hold. Where there’s a suggestion that this hasn’t happened, the ICO has the power to investigate and can take enforcement action if necessary." In July 2017, the Information Commissioner's Office ruled that Virgin was allowed to correct Corbyn's accusations by publishing the video but "should have taken better care to obscure the faces of other people on the train".
Reactions Corbyn front bench Writing in the Sunday Mirror on 28 August 2016, Corbyn's most senior ally, Shadow Chancellor John McDonnell, called for Branson to be stripped of his knighthood, describing him as a "tax exile who thinks he can try and intervene and undermine our democracy".
Owen Smith On 24 August 2016, Owen Smith said Corbyn had a legitimate point about train overcrowding, but sided with Virgin Trains over the specific incident, stating "I think the evidence is there on the CCTV footage, obviously Jeremy did have a seat and went to sit on the floor in order to make a point about overcrowding." He also stated that he was not entirely sure what Corbyn's version of events was, as it had appeared to change a couple of times on 23 August. Responding to calls for Branson to lose his knighthood, he said "I can't imagine we'd strip somebody's honours for telling the truth." A 24 August tweet, "My campaign remains on track. Proud to be genuinely standing up for ordinary people." was interpreted as a reference to the row.
The Guardian